Get in Touch With Us
Whether you have spotted something that needs updating, want to suggest a casino we should review, or have a question about any of the content on this site, we are glad you found this page. Here is how to reach us and what happens next.
How to Contact Us
Email is the most reliable way to get a message to our team. We read every message ourselves and aim to respond within two working days. Please write to us at [email protected].
A few lines of context when you write helps us direct your message to the right person immediately. You do not need to write an essay — just let us know what your enquiry is about.
What You Can Write to Us About
We receive a range of messages and are happy to hear from readers for any of the following reasons:
- Content questions — If anything on our non GamStop casino reviews is unclear, or you would like more detail on a particular operator or offer, send us your question and we will do our best to help.
- Factual corrections — Accuracy is central to what we do. If you believe something we have published is out of date or incorrect, please flag it. We investigate every correction reported by a reader.
- New casino suggestions — Know of an operator you think we should evaluate? We welcome recommendations. Tell us the brand name and what draws your attention to it.
- Feedback and ideas — If there is a topic, comparison or guide you would like to see on this site, we are genuinely interested. Reader input shapes a good deal of our future content.
- Commercial and partnership enquiries — If you represent a brand or agency and want to explore how we might work together, please introduce yourself briefly and outline what you have in mind. We review all approaches on their merits.
- Concerns about gambling — If you or someone close to you is experiencing difficulties with gambling, please mention this in your message and we will point you towards appropriate support services in the UK, including those available through the National Gambling Helpline.
What Happens After You Email
Every message is read by a member of our team — not filtered by an automated system. You will receive a reply from a real person who has actually read what you sent.
Our usual response window is two working days. During particularly busy periods it may take a little longer, but we will always follow up. If you have not heard back after four working days, it is worth checking your spam folder and resending if needed.
A Word on How This Site Works
Online Casinos is an independent comparison site. The casinos featured in our rankings are researched and reviewed editorially; commercial relationships with operators do not determine placement. If you have a question about how a particular casino was assessed, or why one appears higher or lower than you expected, we are happy to explain our approach.
We cover operators that sit outside the GamStop self-exclusion scheme. If you are looking for guidance on which sites are worth your time, our trusted non GamStop casinos page is the best place to start.
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